Why Companies Get Away With Bad Customer Service
1:09
YouTubeJon Picoult
Why Companies Get Away With Bad Customer Service
Most companies claim to be “customer-centric.” So why do so many still deliver frustrating, indifferent, or downright bad customer service -- yet appear to suffer no real consequences? The answer lies in a basic truth about human behavior -- one businesses quietly rely on. The good news: consumers have more power than they realize to change ...
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El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
El altercado tuvo lugar en una pastelería en Reynosa, Tamaulipas. Los clientes inconformes, un hombre y una mujer, discutieron con la empleada y también vía telefónica. Al final, terminaron tirando pasteles del mostrador y llevándose el teléfono celular de la pastelería. #viral #clientes #ventas #dailynmás
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