4 days ago · The latest news and analysis for digital insurance technology professionals, covering P&C, life/health, workers' comp and reinsurance.

Digital Insurance is the essential resource for senior executives leading the digital transformation of the insurance industry. Across events and member forums, original research reports, and editorial news and analysis, Digital Insurance examines business-critical topics in technology innovation, data advancements, insurtech market trends, and transformation strategies.

Dec 22, 2024 · Most, 79%, of Millennials and Gen Z think that auto insurance should be an integral part of purchasing a vehicle, according to the 2024 Embedded Car Insurance Study by Polly.The study also shows that 81% would prefer to purchase their insurance while buying a car. "Our embedded auto insurance study reveals that Millennials and Gen Z aren't just looking for vehicles; they're seeking a holistic ...

Jan 16, 2025 · Reshma Budhwani, chief technology security officer at New York Life, shared: "In 2025, establishing trust and authenticity for both individuals and digital identities will be increasingly challenging due to advanced AI generating convincing fake audio and video, alongside sophisticated social engineering tactics.This will complicate the detection of deepfakes and the prevention of ...

Jul 9, 2024 · During a session, "Visionary and Innovators Panel" speakers shared what they see ahead for the industry. Ashley Phillips, senior vice president of operations at A-MAX Insurance Services, said when she first started the organization was all paper and their biggest advertising was in the yellow pages. She added that artificial intelligence can be enveloped into systems to create a better ...

Jun 30, 2024 · During a session, "Visionary and Innovators Panel" several speakers discussed what they see ahead for insurance. Ashley Phillips, senior vice president of operations at A-MAX Insurance Services, said data privacy and security is essential as the industry deploys more AI. "The more data collected, the more exposed you can be as a company.

May 22, 2023 · A group of leaders combining top-shelf innovation, team-building, and forward thinking for the awards’ 15th year.

The value of CX is clear: a recent McKinsey study found that CX is a strong predictor and driver of financial and organizational outcomes. With AI comes the promise of faster resolution for low-touch CX interactions - but complex questions and the potential for customer confusion aren't going anywhere.

Stay informed with the latest industry news and trends. From major updates to critical changes, our coverage keeps you ahead in the world of benefits and HR.

You may discontinue your subscription at any time. Disable auto-renew and your cancellation will become effective at the end of the current billing period, and you'll retain access to your subscriber benefits for the remainder of the billing period.