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Social security employees warn of delays: What the new priorities means for your benefits
Social Security employees fear that adding complicated unpaid pension claims to their priority list will push routine needs ...
Social Security plans to add artificial intelligence to phone systems, commissioner says
The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...
Federal News Network1d
SSA will get call wait times down to ‘single digits’ using AI, commissioner tells employees
SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...
Social Security Announces Major Change to Phone System
The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.
The Mirror US on MSN5h
The quiet Social Security change set to disrupt payments for thousands
Employees at some of the Social Security processing centers around the US say they were advised to prioritize Fairness Act ...
‘The Daily Show’ Jokes Elon Musk and Trump’s Friendship ‘Got DOGE’d’ by Spending Bill | Video
Tuesday's "Daily Show" monologue mocked the dissolution of Donald Trump and Elon Musk's friendship over the former's Big, ...
Newsweek6d
Social Security Announces Major Change to Phone System
In an interview with CBS News on Wednesday, SSA Commissioner Frank Bisignano said ... the nearly 70 million Americans reliant on Social Security benefits each month. SSA data shows that the ...
uPolitics1d
Trump’s New Social Security Commissioner, Frank Bisignano, Says He Had To ‘Google His Job’ Because He Didn’t Know What It Did
Frank Bisignano was sworn in as the head of the Social Security Administration (SSA) as the pick of President Donald Trump.