To predict whether a business will thrive, look at how it treats its customers. “Your customer is your biggest advocate,” ...

Company leaders warned that legacy approaches to cybersecurity will prove futile as AI agents reshape access control, ...

ServiceNow's EMEA customers - spanning government, manufacturing, retail and energy - share how they are moving AI and ...

By providing real-time, contextual and governed insights into enterprise data, the company aims to boost its automated ...

During the opening keynote at ServiceNow’s annual customer event, leaders and customers spoke about the opportunity and ...

Enterprises are deploying AI agents without identities, audit trails, or guardrails. Bill McDermott is betting $30 billion on ...

ServiceNow has introduced AI 'specialists' capable of autonomously completing full business processes, paired with expanded governance and security measures. In Washington, the Kingston ferry route is ...

At Knowledge 2026, ServiceNow is introducing a new series of AI specialists for IT, Sales, HR, and security to create the ...

The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks ...

Taken together, the announcements reflect a company that has made a definitive strategic bet: that the enterprise of the near ...

At ServiceNow Knowledge 2026, Atera guarantees Robin will resolve 50% of both Tier 1 and complex Tier 2 technical IT tickets within 90 days or they'll waive all fees—marking a shift from AI promise to ...

ServiceNow projects $30bn in 2030 subscription revenue with 30% of that ACV from Now Assist, the company's flagship AI offering. The investor-day pitch is a structural answer to AI-SaaS displacement ...