New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
A suspected serial violent homophobe linked to an Islamic State terrorist network has walked free on probation after pleading ...
If you identify as a serial over-explainer, there are two things you should know: first, that you’re not alone. An over-explaining habit is one of the most common protective strategies people use ...
Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...
How is understanding central India’s jumbo crisis relevant to the UPSC exam? What significance do topics such as Bengal SIR, HPV vaccination, and renaming of the state hold for both the Preliminary ...
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