Though Netflix is being inundated with fans requesting the streaming service pick up the recently canceled “Community,” a rep for the company disclosed Sunday that a pickup is not a possibility. NBC ...

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. This voice experience is generated by AI. Learn more. This voice ...

Netflix has quietly cut a popular feature which will affect everyone who uses the streaming service on their phones. The company has ended the ability to cast video directly from your phone to a ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Personalization used to be about recognizing a customer ...