Optus has traced the cause of a mobile outage that impacted 220,000 customers earlier this week to a software update glitch that impaired one of its four nationally distributed subscriber databases.

At the peak of the outage about 200,000 customers were unable to use the network, after issues started to occur on Monday. An Optus spokesperson told SkyNews.com.au about 40,000 customers may still be ...

About 120,000 users of Optus experienced mobile service disruptions in Australia on Feb 9. Optus, Australia’s second-largest telecommunications company, confirmed it was aware of the issue, reported ...

[SINGAPORE] After several hours of mobile service disruptions on Monday (Feb 9), the majority of Optus customers have restored their services while some 60,000 users remain affected. It was reported ...

Optus is still trying to determine the cause of a mobile service outage that is understood to have impacted over 100,000 customers. An Optus spokesperson told iTnews that the carrier was aware of an ...

“Wow, Optus. Mobile data seems to be really weak or non-existent today,” one person wrote on social media. Another person posted: “What the hell, Optus. No signal.” NewsWire understands about 120,000 ...

Australia's second-largest telco is once again in damage control. Optus has issued a statement saying it is aware of an issue affecting mobile services for some customers. "If customers see 'No ...

Optus has delivered stronger 5G performance at the Australian Open 2026, based on Speedtest Insights data collected between January 1 and February 1, 2026. Analysis focused on Reference Signal ...

Optus is assuming direct control of all its stores throughout the country as it tries to stabilise its business after a torrid year when it was fined $100 million for pressuring vulnerable people to ...