Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

Freshservice for Business Teams has doubled in ARR as an add-on to Freshservice ITSM and is now available as an independent product for non-IT functions SAN MATEO, Calif., Nov. 05, 2025 (GLOBE ...

SAN MATEO, Calif., Nov. 05, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH), today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an ...

BRUNSWICK, Ga. (AP) — At an obstacle course in the humid Georgia heat, an instructor shows recruits how to pull a wounded partner out of danger. In a classroom with desks cluttered with thick legal ...

Freshworks announced a multi-year partnership with McLaren Racing to become an Official Partner of the McLaren Formula 1 Team. As part of this collaboration, McLaren has implemented Freshworks' IT ...

New integration solution enables real-time synchronization between Freshservice and other key business systems, protecting SLAs and streamlining complex IT environments. The new connector addresses a ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

SAN MATEO, Calif., June 30, 2025 (GLOBE NEWSWIRE) -- Freshworks (NASDAQ: FRSH), today announced the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...