Tide Services Builds Conversion-Led Growth Engine, Sets Pace for 2026

Expands Tide Cleaners and Tide Laundromat brands through acquisitions, conversions, multi-unit commitments and expanded ...

WONBIOGEN Accelerates Global Market Expansion with Advanced Moist Wound Care Technology

Medical device manufacturer WONBIOGEN (CEO Kim Won-il) is accelerating its global market expansion based on its advanced moist wound care technology and hydrocolloid application products. Therasorb, ...
EdTech

Why IT Service Management is Vital for Digital Transformation

Universities around the world have welcomed students back to campus, but today's learning, coursework and student experiences extend far beyond physical classrooms. Technology shapes nearly every ...
IEEE

Digital Transformation Printing Service Using Design Thinking

Abstract: Lafamilia Printing is a prominent offset-printing company situated in Bogor that operates on a conventional business model that has not yet been integrated with customer service and ...
UNDP

UNDP, Government of Pakistan Convene High-Level Dialogue on AI for Public Service Transformation and Inclusive Development

Islamabad, 11 February 2026 – Joining Pakistan's Indus AI week, the United Nations Development Programme (UNDP), in partnership with the Ministry of Planning, Development and Special Initiatives, the ...
IEEE

The Role of AI Chatbots in Enhancing Customer Satisfaction: A Case Study of E-Commerce in Digital Service Transformation

Abstract: The growth of e-commerce has accelerated the adoption of Artificial Intelligence (AI) chatbots as tools for enhancing digital service quality. By offering instant responses, 24/7 ...
Morningstar

CDK Wins Two Stevie® Awards for Customer Service Excellence

Leading automotive retail software provider recognized with top honors for customer service training and enterprise transformation CDK, the leading automotive retail software provider, today announced ...