Research shows that a shocking 80% of employees say their workplace is toxic. Here's how to deal with toxic people in the ...

The relationship between a customer and a business can last a lifetime. Thanks to Michael Jordan, my first basketball shoes were Nike, and even though it's been a decade since I was involved in the ...

Announcer will be calling NHL game in St. Louis for first time since being dropped after 21 years of calling Blues contests.

Will you be using the mobile app today?” or “Order when you’re ready,” the worker says over the intercom. Maybe they even say ...

He was labelled 'irrational' and 'difficult' and now this former Centrelink employee is walking away with $33k.

The server took to Reddit to share her interaction with a couple who refused to leave her a tip because she simply asked if ...

Only those who have worked in retail or the food and beverage (F&B) industry truly understand the stress and exhaustion that ...

Imagine you finally found your one true love, but you didn’t read the fine print: they aren’t human. Whoops! Pair ordinary ...

Brian, who goes by Chrome Slug on Instagram, filmed an exasperating ten-minute conversation with a white female employee, who ...

The way you handle travel says more about your personality than you think, especially when you’re sharing the journey with others.

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

Walmart announced a landmark deal with OpenAI on Tuesday. Per the deal, customers will soon be able to shop Walmart’s inventory through ChatGPT using the platform’s new Instant Checkout feature. This ...