Employees at some of the Social Security processing centers around the US say they were advised to prioritize Fairness Act ...

Social Security employees fear that adding complicated unpaid pension claims to their priority list will push routine needs ...

Frank Bisignano was sworn in as the head of the Social Security Administration (SSA) as the pick of President Donald Trump.

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...

SSA Commissioner Frank Bisignano told managers he’s open to advocating for money for IT modernization or more employees to oversee tech modernization.

In agreeing to serve as SSA commissioner, Bisignano also agreed to sell his shares in Fiserv, which were worth roughly $484 ...

Frank Bisignano, the new Social Security head, admitted he Googled the job after being offered it. The former Wall Street ...

The apparent fact that the new Social Security commissioner, up until recently, had no idea what his job entailed does not ...

Frank Bisignano, a former Wall Street executive, told staff he hadn't been looking for a new job when he got the call.