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Social Security plans to add artificial intelligence to phone systems, commissioner says
The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...
New head of Social Security, hired from Wall Street, tells staff he had to Google the job when he was offered it
Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to ...
EXCLUSIVE: Social Security Fraud Just Tip Of The Iceberg, Trump’s New Commissioner Says
Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...
Senate confirms Frank Bisignano to lead Social Security Administration
Wall Street veteran Frank Bisignano is Trump's pick to lead an agency that Americans interact with from cradle to grave.
Social Security Commissioner Says He Googled What His Job Is After Trump Picked Him
Frank Bisignano, a former Wall Street executive, told staff he hadn't been looking for a new job when he got the call.
New Social Security Head Had to Google Job When He Got It
The new commissioner of the Social Security Administration had to find out about his new job from the internet. Newly ...
'What am I going to do?': Trump's Social Security chief, hired from Wall Street, admits he had to Google his job
Donald Trump's new head of the Social Security Administration admitted that, prior to accepting his position, he had had to ...
The New York Times26d
Senate Confirms Frank Bisignano as Social Security Commissioner
By Tara Siegel Bernard The Senate voted on Tuesday to confirm Frank Bisignano as commissioner of the Social Security Administration, which has been thrown into turmoil after a three-month stretch ...
'Great Googler in Chief': Man in charge of 70 million Americans had no idea about his job
Frank Bisignano, the new Social Security head, admitted he Googled the job after being offered it. The former Wall Street ...
Social Security Announces Major Change to Phone System
The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.
Government Executive25d
Senate confirms Bisignano to lead Social Security
In a party line vote, Senate Republicans elected to disregard a whistleblower’s allegation that Frank Bisignano had improper contact with the agency to facilitate DOGE operatives’ onboarding.