Gong launches Mission Andromeda, adding Gong Enable AI coaching, a sales-focused assistant, unified account management, and Model Context Protocol (MCP) interoperability to connect revenue AI ...

The MarketWatch News Department was not involved in the creation of this content. SAN ANTONIO, Feb. 24, 2026 /PRNewswire/ -- WOW24-7, a G2 Grid Leader in Contact Center Outsourcing serving 100+ ...

Administration Software Market is driven by enterprises prioritizing customer-centric strategies to strengthen brand loyalty and retention. Increasing adoption of AI-driven analytics, real-time ...

Zendesk spam campaign persists despite new safety features Attackers abuse support ticket confirmations to flood inboxes with strange, non-malicious emails Suspected DoS attack overwhelms Zendesk ...

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems.

AI panic has erased more than $1 trillion from tech stocks. This analysis explains why the selloff is accelerating and what ...

Just one month into his new job, New York City mayor Mamdani is cracking down on more than just predatory landlords. Apparently, useless AI chatbots are also on his administration’s agenda. “The ...

In the automation tool n8n, eleven security vulnerabilities have been discovered. Three of these are considered critical ...

If using an AI chatbot makes you feel smart, we have some bad news. The study involved over 3,000 participants across three separate experiments, but with the same general gist. In each, the ...

In a deal estimated to be worth $15M Israeli artificial intelligence firm, AUI, acquired California-based customer service ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

HappyFox Service Desk provides businesses with simple, intuitive tools for building a self-serve knowledge base and a robust ticket management system.