Phone intent company TitanX Inc. today announced that it has acquired FrontSpin Inc., a cloud-based sales communication and ...

Few military campaigns changed the course of history more than the long, bloody Holy Crusades that lasted for two centuries.

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, and enhancing user experiences.

Central Hudson Gas & Electric Corp. is alerting customers to an increase in scam attempts across the region involving ...

Unified Office's EZCreateIQ platform democratizes voice analytics with no-code AI workflows and vertical-focused language ...

When 40,000 Optus customers suddenly found themselves without mobile service, it was more than an inconvenience. For a period ...

WHAT’S HAPPENING TODAY: Good afternoon and happy Tuesday, readers! We hope everyone on the East Coast is ready for a long night. ☕💻 President Donald Trump is set to deliver the State of the Union ...

Picture a customer receiving confirmation that a password was reset after a phone call they never made. The system recorded a voice match, verified identity, and processed the request – all based on ...

The prestigious Car of the Year 2025 title was awarded to two vehicles: the Renault 5 and the Alpine A290. Renault is a long ...

On demand delivery software allows businesses to scale delivery capacity up or down as needed. Operations adjust throughout ...

Car Wars returned from the NADA 2026 Show after a productive  week of conversations with dealers, partners, and industry ...