Aloft Miami-Brickell offered Bonvoy points for positive guest survey ratings via email. Such incentives violate Marriott’s policy against rewards for specific survey scores or reviews. The hotel’s ...
Roughly a week after travelers were told to leave their rooms with little notice, the hotel chain Marriott International is saying it did what it had to do to protect them. In court papers filed late ...
Add Yahoo as a preferred source to see more of our stories on Google. Marriott guests said they were left stranded, overcharged, and some ignored after Sonder's sudden collapse.Smith ...
Hundreds of millions of guests could be impacted by a data breach announced Friday by Marriott involving personal information of customers of Starwood properties. The massive breach is "easily in the ...
New York (CNN) — Patrick M. D’Aoust probably didn’t expect his anniversary trip to end early, but he definitely didn’t think he’d have just 15 minutes to vacate his room. The early ejection wasn’t ...
One of the world’s largest hotel chains is agreeing to make big changes after federal prosecutors said that people with disabilities faced numerous barriers reserving rooms. Marriott International ...
U.S. District Judge John Preston Bailey found on Wednesday that Marriott shouldn't be allowed to "cherry-pick the rules" in attempting to enforce a class action waiver in Starwood guest contracts. In ...
One of Marriott International's United States hotels is facing scrutiny after allegedly attempting to bribe guests with Marriott Bonvoy rewards points in exchange for positive reviews. Travel blog ...