It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

The shake-up means thousands of Brits could be in line for an automatic £40 payment.

It's hoped that the new rules will set clear expectations of suppliers and push them to improve their smart meter standards.

Energy regulator Ofgem will pay £40 to customers as new guidelines come in this month ...

Energy firms must automatically pay £40 compensation to households left waiting more than six weeks ...

There are certain circumstances which will automatically qualify you for the compensation if you've had issues with your smart meter ...

The energy firm first installed the smart meter in the 37-year-old maintenance manager’s four-bed home in Moray, Scotland, ...

Energy customers will be entitled to compensation if their smart meter is not installed quickly enough, the energy watchdog has announced. Ofgem said new smart meter rules mean that customers will ...

Read on to find out what the new rules will mean for you THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will ...

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Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from ...