As launch partner for AWS European sovereign cloud, Genesys Cloud will have its own sovereign EU cloud by summer.

(MENAFN- JCN NewsWire) Genesys and Fujitsu Transform AEON Financial Service's Contact Center Operations with Genesys Cloud Delivers Customers an Improved Self-Service Experience Resulting in Higher ...

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs. Enterprise customer experience softwares have increasingly leaned ...

Genesys wants large action models — not large language models — to support reliable enterprise automation. The company announced on Feb. 10, 2026, what it describes as the industry's first agentic ...

Genesys introduces a new “agentic virtual agent” powered by Large Action Models (LAMs), which is designed to complete customer service tasks across enterprise systems rather than only respond to ...

Genesis has always had the looks and the finish, but its EVs have always been tied to Hyundai. That’s about to change with a platform built just for Genesis. Genesis will launch its first unique, ...

Henry Ford Genesys Hospital and Teamsters Local 332 said the end of their 154-day strike might be near. Both sides report reaching important steps in ongoing negotiations. More than 700 nurses walked ...

Genesis is growing faster than practically any luxury marque in history. With plans to introduce a unique new EV platform next year, Genesis aims to solidify its status in the premium segment. After ...

(This story has been updated with comments from Teamsters Local 332.) GRAND BLANC TWP, MI -- Representatives of Henry Ford Genesys Hospital and Teamsters Local 332 say they’ve “reached an important ...

Genesis started out life as a high-end Hyundai, but it was eventually spun off as a luxury brand. The two companies have continued diverging ever since and a big differentiator is coming next year. It ...

Hyundai's luxury division has earned plenty of kudos since its first model, the Genesis G80 sedan, debuted for the 2017 model year. In fact, the 2009 Hyundai Genesis – essentially an earlier ...

Since 2023, 8x8 has been strategically focused on delivering AI solutions by teaming up with other companies, this time with Capacity.