By Munsif Vengattil and Aditya Kalra BENGALURU (Reuters) -At a startup office in this Indian city, developers are fine-tuning ...

Artificial intelligence products with lifelike voices are being marketed to schedule or cancel medical visits, refill prescriptions, and help triage patients. Soon, many patients might initiate ...

A massive data breach has exposed over 10 million conversations from an AI-powered call center platform in the Middle East. According to cybersecurity firm Resecurity, the breach involved unauthorized ...

A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...