There is data out there that highlights the importance of digitizing government services and operations. There are even a few reports that spotlight progress for certain sectors or use cases. But ...

A new study examining digital behavior in Taiwan suggests that simply having internet access is no longer enough to ensure ...

The Connected Government Report: The Future of Digital Service, released today by Salesforce, explores insights about the public sector’s approach to digital transformation and how that can be used to ...

Public perceptions about government and government service delivery are at an all-time low across the United States. Plagued government legacy systems—too often using outdated programming language—are ...

Explore ways of building a digital strategy and identifying the trends that make the biggest impact in government. Digital transformation in government can seem impossible, but how can an ANZ ...

The Future Governance Forum has called for a new blueprint to modernise and digitise local government, including a sector-wide workforce plan, de-risking innovation, targeted funding and creating a ...

The federal government is often failing to meet its own requirements for digital accessibility, according to a new, congressionally-mandated report released late last month. The report notes that in ...

OVER THE past decade a small but growing number of governments have begun to challenge the assumption that the state is no good at deploying technology at scale. By treating some digital services as ...

The UK government has announced wide-ranging plans to overhaul the way technology is funded, implemented and acquired across the public sector to accelerate the development of digital services to ...

Cyprus has outlined a broader push to digitalise public administration in 2026 after expanding online services last year, aiming to simplify procedures for citizens and businesses and move state ...

Microsoft CEO Satya Nadella famously remarked in April 2020 that we were seeing several years’ worth of digital transformation in a few months as societies around the world scrambled to adapt to the ...