Dark patterns, also known as deceptive design or deceptive patterns, are essentially tricks. Websites and apps use dark patterns to manipulate users into making decisions they wouldn’t have otherwise ...

“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

The term “dark patterns” may be new to you, but the experience certainly isn’t. You encounter dark patterns online every day: the confusing questions that get you to opt into invasive data collection; ...

You’ve seen them before. Pop-ups with tiny X’s that make a window hard to close. Buttons and toggles in permissions boxes that are so confusing it’s difficult to understand what you’re agreeing to.

Some business practices on the internet may not be against the law, but they undermine or manipulate consumer choice. Legal advocates have coined a new name for this practice: dark patterns. Difficult ...

Recently I wrote about the proliferation of dark patterns and tried to give readers a sense of just how widespread these practices are. But it is not just the pervasiveness of dark patterns that has ...

Do you ever find yourself wasting time trying to close a pushy pop-up? Or discover that you’re subscribed to something you don’t remember signing up for? These things happen to all of us when website ...

Netflix has been sued by the attorney general of Texas, who alleges the streaming giant misled consumers for years about how ...

Depending on your income, there’s a good chance you can file your taxes online for free. Over the years, however, a handful of tax prep companies have misled millions of consumers by hiding this ...