CX is in danger of becoming corporate theater. Here's what went wrong—and what CX leaders must do to get it back on track.

After leading the rankings in 2024, Ram fell all the way to seventh-from-last place in the 2025 J.D. Power Initial Qua ...

Audi Oman, represented by Premium Motors, has launched an exciting new Audi Approved Plus Summer Campaign, offering a limited ...

After leading the rankings in 2024, Ram fell all the way to seventh-from-last place in the 2025 J.D. Power Initial Quality ...

B2B Elevating B2B customer… Elevating B2B customer experience through specialized supply chains Personalization isn’t just for B2C anymore. It is now an imperative in the B2B space as well Saulo ...

Explore our top 10 solutions for fixing Audi Bluetooth issues in 2025. This guide offers effective and easy-to-follow steps to troubleshoot and resolve Bluetooth connectivity problems in your Audi.

Owners of certain Audi models are being urged to check if their vehicles are included in a major nationwide recall due to a safety issue. On May 7, Transport Canada stated that Volkswagen, which ...

Volkswagen, Audi’s parent company, is recalling nearly 90,000 Audi vehicles due to some loose screws in the engine that could cause a fire risk, according to the National Highway Traffic Safety ...

Celebrate the newly designate Customer Experience Day. Here's why this is an important, even business-critical thing to do.

An issue involving loose cylinder-head screws has prompted a recall of more than 89,400 Audi Q5 SUVs.

Today, Optimum and Google Cloud announced an expanded collaboration to build an intelligent and personalized customer experience across web interactions, mob ...

Volkswagen's Audi and Porsche brands are recalling thousands of vehicles in the U.S. due to various software problems. Audi is recalling more than 44,000 of its vehicles due to a software issue ...