One year ago, the Trump administration gutted the Education Department’s Office of English Language Acquisition, which is supposed to help about 5 million students in public schools “attain English ...
Apparently for some months, if you called the Washington state version of the DMV, known as the Department of Licensing (DOL), and tried pressing 2 to interact with the phone tree in Spanish, it may ...
Screenshot via Spokane Public Radio Last summer, Maya Edwards and her husband called the Washington State Department of Licensing hoping to speak with someone in Spanish. But when they selected the ...
For months, callers to the Washington state Department of Licensing who have requested automated service in Spanish have instead heard an AI voice speaking English in a strong Spanish accent. The ...
SEATTLE – Press 2 for Spanish ... accent? For months, callers to the Washington state Department of Licensing who have requested automated service in Spanish have instead heard an AI voice speaking ...
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