It has been just under a decade since Amazon Web Services Inc. launched Amazon Connect, taking its own internal contact ...

It took a California book lover nearly 20 years to collect 16,000 e-books on her Amazon Kindle, then a hacker took over and they all vanished "in the blink of an eye." ...

Bicycle lights sold on Amazon by two companies have been recalled because because children can easily access their button ...

Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded ...

The 37-year-old man, who is facing several charges including resisting arrest and disorderly contact, cofounded the Amazon ...

Amazon Connect is now the agentic AI-powered foundation for three new solutions and one familiar contact center offering.

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.

The U.S. Consumer Product Safety Commission said several products have been recalled due to safety concerns. Here's what ...

Law enforcement are investigating a fatal hit-and-and run involving a small child that occurred just before 6:30p.m. Monda ...

Items sold across major retailers such as Amazon and Walmart have been recalled due to child safety concerns. The US Consumer ...

Amazon's new "Join the chat" feature lets you ask questions about products and receive AI-powered audio responses.

Wiifo is recalling about 9,700 children's tower stools that have caused 22 incidents and six injuries, including contusions ...