For many device and software vendors, tech support is an ongoing challenge. Even the best-designed consumer electronics and apps require occasional assistance – or just simply break down – leaving ...

Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a ...

Working in the IT department is often a thankless job. You’re like the invisible behind-the-scenes worker who is only noticed when something breaks—and then you’re blamed for it. Here are seven ...