The way the boss talks to his or her employees plays a bigger role in a company’s success than many small business owners and managers may realize. When researchers Joshua Freedman and Carina ...
Why do people continue to behave in ways that obstruct their success or the success of their teams? Why do people perform in ways that undermine their peak performance? When I probe that question with ...
Most of us think of feedback as one-way communication. If I have feedback to give, then I will tell you to listen. Even the Business Dictionary defines feedback as a one-sided communication: "Feedback ...
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