This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

Interesting exception, indeed. We’ll hope that this use for 800-number access will diminish as the data network that surely links the retail locations can be upgraded to use VoIP conferencing. But for ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

You may have more use for those old 800 numbers than you think. In December 2013, the FCC started activating numbers under the new Toll Free 844 area code. The following is a historic perspective of ...