The on-again-off-again trade war and tariffs on foreign goods coming into the United States are not only sending shockwaves throughout the stock market. Socio-economic events once considered unlikely ...

I spent a few good minutes with Oracle CX SVP Rob Pinkerton during Oracle Analyst Summit to learn more about Oracle's approach to incorporating agentic and generative AIs into the application stack, ...

PhotoShelter's new capability enables large organizations and universities to manage departmental assets and teams separately within a unified platform.

The joint solution from Omilia and SpinSci provides context-aware virtual assistants, fully integrated with major EHR systems, to allow patients to independently schedule appointments, refill ...

FreeWheel Streaming Hub further unifies capabilities to increase transparency across the programmatic advertising ecosystem.

For private-sector firms, government contracts can be extremely lucrative. They can also be very complex, especially when it comes to all of the necessary authorizations required to operate in the ...

I simply do not believe that you can (or should) airdrop AI-led conversations into your current automated quality-scoring workflow and expect the outcome to make much sense. I’ll give you three ...

Following a successful three year partnership, LoopMe has now joined the Microsoft Advertising Partner Program as a select partner. The program encourages partners to grow their businesses, access the ...

FirstHive, a provider of data activation and customer data platform technology, has partnered with Infogain, a digital customer experience engineering provider, to combine Infogain's digital ...

Customer expectations are rising, and so is the complexity of delivering great support. For businesses running contact centers, the difficulty isn’t just about answering questions quickly; it’s about ...

The rise of streaming platforms has fundamentally shifted the media buying landscape, creating new opportunities and challenges.

Rischitelli also points out that data can be actively used during the event. “Before we looked at analytics ‘post-factum,’” he says. “Now organizers, exhibitors, and even the participants themselves ...