Customer experience (CX) is no longer a one-department game. Yet, traditional CRM, often siloed for sales teams, can hinder collaboration and visibility across an organization. This disconnect can ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

Zoho CRM and Salesforce are two industry-leading customer relationship management tools known for their robust sales features, extensive customization, and AI-powered capabilities. Both can offer ...

Zoho on Tuesday introduced Canvas, pitched as a no-code design studio that helps companies improve their CRM system by offering customized experiences. Zoho said Canvas transforms cluttered data into ...

Zoho CRM vs. Hubspot: Which Is Best for Your Business? Your email has been sent In this Zoho CRM and HubSpot comparison, cost per functionality and UI play a large part in how sales teams affordably ...

Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...

Zoho, India’s homegrown software-as-a-service company, has steadily carved a space for itself as a global competitor to Salesforce and HubSpot. With its focus on affordability, flexibility, and ...

Zoho Corporation, a leading global technology company, has disclosed plans to focus its attention on Customer Relationship Management (CRM), to boost revenue in 2024. CRM systems collect customer data ...