We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Many people enter conflict with one goal in mind. It is to stop the discomfort as quickly as possible. They want the tension to end, the argument to be over, and the other person to finally understand ...