Salesforce (CRM) unveiled two major AI initiatives on Tuesday aimed at transforming both e-commerce and enterprise workflows.

After months of hype and apparently strong early interest, the social collaboration platform targets the enterprise with a low-cost licensing option Salesforce.com’s Chatter social collaboration ...

Salesforce.com isn’t finished with releasing new iterations of Chatter, Benioff said during a keynote address Tuesday at the company’s Dreamforce conference in San Francisco, which was webcast. In ...

The race between enterprise-focused social networking services Chatter, run by Web-software giant Salesforce.com, and Yammer, a darling of the venture-capital set, goes on. Salesforce announced today ...

Slack’s rebuilt AI assistant connects directly to Salesforce’s Agentforce suite, providing enterprises with a centralized hub for agents, data, and automation.

Salesforce.com has revealed details of what’s coming in its next major product update, Winter ’13, in a set of release notes (PDF) recently posted on its website. One significant feature is the ...

Salesforce CEO Marc Benioff said in his Dreamforce conference keynote that AI innovation is outpacing customers' adoption of ...