Michael Arrington of TechCrunch says voice mail is dead and he wants it to go away, right now. The post and comments are laced with typical tech-media overstatement, straw men and sweeping ...

With the rise of e-mail and instant text messaging, the communications workhorse of the past 30 years - voice mail - is finding itself increasingly unloved and avoided. But new speech-recognition and ...

Jessica is a passionate content strategist and team leader across the CNET family of brands. She leads a number of teams, including commerce, performance optimization and the copy desk. Her CNET ...

Over the past few years, Web-based voice mail services have been adding features that go beyond just storing your messages online. Most can automatically transcribe recorded messages. And some have ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Why listen ...

Voicemail is a convenient feature that allows you to receive messages from callers when you are unavailable or busy. However, some people may find voicemail annoying, unnecessary, or expensive. If you ...

Google has begun testing a service that will make transcripts of voice-mail messages and make them searchable. For now, Google will only offer voice-mail transcription to existing customers of ...

The Cisco Systems Foundation, in San Jose, Calif., has awarded a five-year, $2.5-million grant to Community Voice Mail, a charity in Seattle that works with social-service organizations in 37 cities ...

Mobile service providers AT&T Inc. and T-Mobile have been banned from saying that their voice-mail systems are safe from sabotage after agreeing to permanent injunctions filed in a Los Angeles court.

Google has begun testing a service that will make transcripts of voice-mail messages and make them searchable. For now, Google will only offer voice-mail transcription to existing customers of ...