Verizon has been struggling to retain loyal customers following recent price hikes and increasing competition in the wireless ...

Verizon customers can avoid 35-day device unlock delays by paying off phones in-store with cash, chip cards, or contactless ...

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their ...

Verizon agrees its phone unlock process is frustrating and says it will provide relief, potentially ending the 35-day wait for paid-off phones.

Verizon has removed its automatic 60-day phone unlock policy and added new restrictions for prepaid and postpaid users, ...

Following our report last week that Verizon is forcing people to wait 35 days for phone unlocks after paying off device installment plans, Verizon is apparently trying to eliminate the inconvenient ...

Verizon, one of the largest phone carriers in the U.S., sparked backlash last year when it took a major step to make it harder for customers to ditch the company and switch to another phone carrier.

In a change spotted by Ars Technica, Verizon's postpaid customers now face a 35-day delay if they pay off a device installment plan through the My ...

Add Yahoo as a preferred source to see more of our stories on Google. The Verizon logo, as seen at a store in Washington, DC. - Credit: Kevin Carter/Getty Images A waiver issued Monday by the FCC ...

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