In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

As knowledgeable as they may be, not every tech-minded individual is gifted at imparting their wisdom. And, as tech managers know, the systems they deploy are only effective when they’re actually ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Scott Burgess Today’s ...

You know the adage: There's no patch for human stupidity. But as many organizations have witnessed their user security training programs falling flat, along with a constant wave of targeted and other ...

A new study published in the Journal of Clinical Informatics takes aim at the notion that lackluster user experience is an essential part of electronic health record usage. Instead, it emphasizes the ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies such as PGP Security, McAfee, Cisco and Check Point. He is also a CISSP and cloud ...

Developing information systems is a high-risk occupation and user acceptance testing (UAT) is the backstop that can avoid disasters. Not convinced? In June 2012, the interruption to NatWest and RBS ...

All users fall for phishing attacks. Full stop. It doesn’t matter how smart they are or how much training they’ve received. One day, sooner rather than later, they’ll succumb to a clever (or not so ...

xAI, the company behind AI chatbot Grok, recently raised $6bn from various high-profile investors, including Andreessen Horowitz and Sequoia Capital. Elon Musk’s X is “overstepping boundaries of ...