'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s. I'm PCMag's ...

Users affected by bothersome screen flickering on Microsoft's Surface Pro 4 tablet are about to get some help. The Redmond, Wash.-based company said that it will replace "eligible" Surface Pro 4 ...

Back in February, some Surface Pro 4 users began reporting some serious screen flickering issues that they were having. The issue was particularly troublesome for a couple of reasons. For one thing, ...

Posts from this topic will be added to your daily email digest and your homepage feed. The company couldn’t find a software or firmware fix The company couldn’t find a software or firmware fix is a ...

Microsoft has started selling replacement parts for its Surface devices in the Microsoft Store, making it easier for owners to repair their own machines. Available components for Surface products ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

Since Microsoft released the Surface Pro 4 in 2015, many owners have wrangled with a maddening screen flicker. Two and a half years later, Microsoft still can't fix the issue on "a small percentage" ...

There's not much new to the Surface Pro 9 on the outside, as our review points out. Inside, however, there is evidence of a lot of work by Microsoft to make the device more repairable, as shown in an ...

Ben Fox Rubin was a senior reporter for CNET News in Manhattan, reporting on Amazon, e-commerce and mobile payments. He previously worked as a reporter for The Wall Street Journal and got his start at ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...

For professionals, content creators, and enthusiasts, the iPad Pro and Surface Pro lines are the cream of the crop, the measuring sticks for the rest. Can either one replace your laptop? I’ve been a ...