Sitel is reportedly set to cut 675 jobs at its call center in Augusta, Georgia, following the cancellation of a service contract with U.S. wireless operator Verizon. All the employees in question have ...

MIAMI--(BUSINESS WIRE)--The Globee® Awards, organizers of the world’s premier business awards and business ranking lists, has named Sitel Group® as a Gold-Award winner in the 9th Annual 2022 Sales, ...

Sitel has published an update concerning a recent security incident involving the Lapsus$ hacking group and Okta. Following the circulation of screenshots by the Lapsus$ group on March 22, which ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global customer care provider, today announced that Kelin Mock, Site Director at Sitel’s Oak Ridge, Tennessee customer experience center, has been ...

Okta's outsourced provider of support services, Sitel (Sykes) has shared more information this week in response to the leaked documents that detailed the various incident response tasks carried out by ...

In the week since the digital extortion group Lapsus$ first revealed that it had breached the identity management platform Okta through one of the company's subprocessors, customers and organizations ...

Sitel, a Nashville-based company that operates customer care call centers worldwide, has unveiled plans to hire 3,000 employees in North America, most of who will work from their home offices. Sitel ...

MIAMI, Aug. 21, 2018 /PRNewswire/ -- Sitel, the BPO subsidiary of Sitel Group, one of the world's largest customer experience companies, was honored with the Implementation Award by Speech Technology ...

Sitel and ClientLogic, two leading providers of business process outsourcing, have completed the merger they announced in October 2006 and have taken the name Sitel. The combined entity is a single ...

Sitel New Zealand was named Contact Centre of the Year (76+ seats) and Sitel’s Jason Strangwick won Contact Centre Manager of the Year (76+ seats) at the 2007 Telecommunications Users Association of ...