Even as Anthropic and OpenAI unnerve stock market investors with business-focused AI products that could undermine existing ...

Salesforce clients will be able to exchange Slack messages with a ChatGPT chatbot that can show data from Salesforce. New tools drawing on OpenAI models can write customer service responses and ...

Salesforce CEO Marc Benioff is no stranger to controversy, especially when throwing shade and lethal jabs at Microsoft's AI efforts. This happened in the most recent episode following the company's ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

'Many customers are reporting the OpenAI models are not delivering high levels of accuracy,' Salesforce CEO Marc Benioff said. Salesforce CEO and co-founder Marc Benioff railed against copilot ...

Microsoft has unveiled two AI sales agents, known as “Sales Agent” and “Sales Chat.” By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can be used to qualify potential leads ...

Fighting words? Salesforce co-founder and CEO Marc Benioff took to his personal X account last night to criticize Microsoft's AI assistant Copilot as "disappointing," saying "It just doesn’t work, and ...

Salesforce CEO and Chairman Marc Benioff on Wednesday kept the tent revival feel of Dreamforce 2010 rolling with an on-stage cloud CRM customer conversion. While the converted may not have been an ...

On Thursday, Wedbush analyst Dan Ives said that Wall Street is punishing software stocks like Salesforce Inc. CRM, ServiceNow ...

BofA Securities highlighted several software stocks in a "risk-on and risk-off" environment, with Salesforce (NYSE:CRM) and Microsoft (NASDAQ:MSFT) being common in the two scenarios. Analysts led by ...