Salesforce Inc (NYSE:CRM) announced an expansion of Einstein Copilot features Wednesday, introducing new tools for marketers and merchants. Shares were unchanged at last check. What Happened: ...

Salesforce today announced the next generation of its Service Cloud Einstein, which combines its flagship CRM solution with artificial intelligence (AI) and guided workflows for agents and customers.

Salesforce today at its Connections event in San Francisco announced an expansion of its Einstein Copilot capabilities with new features for marketers and merchants. Einstein Copilot now helps ...

Salesforce is working on making AI implementation easier and more predictable with a selection of newly available products and services announced around the Salesforce World Tour NY event on April 25.

Today, Salesforce unveiled Agentforce, a suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce. The decade old Einstein platform, and the ...

This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now It’s one thing to have a basic chatbot that ...

Salesforce is jumping into the AI agent world with a new service that builds on the company's Einstein platform for AI. The new Einstein Service Agent is a generative AI-powered self-service ...

The near future of artificial intelligence (AI) won’t be defined by ushering in a race of sentient machines. While we’re inching closer to the goal of AI brain mapping, the next era of AI will be more ...