Salesforce introduced its AI layer, dubbed Einstein, in 2016. More recently, at the Salesforce World Tour event in NYC in May, all the company talked about was generative AI and Data Cloud, its in-house data lake. Today, it announced the next step in that ...

Salesforce is undervalued as Agentforce turns it into an AI digital labor platform via Slack. Explore growth drivers, adoption trends & 2027 upside.

Eyeing the need for organizations to train their own artificial intelligence models, Salesforce Inc. today is announcing a new feature of its Data Cloud data lake that collects information from a variety of third-party sources. Called Unified Knowledge ...

Salesforce has unveiled an AI model that punches well above its weight class, potentially reshaping the landscape of on-device artificial intelligence. The company's new xLAM-1B model, dubbed the "Tiny Giant," boasts just 1 billion parameters yet ...

Salesforce Agentforce multi-agent orchestration reached general availability on June 15, 2026. Atlas Reasoning Engine 3.0 routes tasks by reading each specialist agent’s description — not fixed decisi

Salesforce Inc. today announced a set of integrated tools that data scientists and engineers can use to build secure artificial intelligence applications using their own company data in the Salesforce Data Cloud. Einstein Studio uses a “bring your own ...

The race to release open source generative AI models is heating up. Salesforce has joined the bandwagon by launching XGen-7B, a large language model that supports longer context windows than the available open source LLMs. The 7B in XGen-7B LLM represents ...

Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with fast-deploy support agents.