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Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.
CloseMate is the only platform built entirely around the concept of Service as Software. Where traditional SaaS sells access to tools, CloseMate produces outcomes. The company compares the difference ...
SAN BRUNO, Calif., Sept. 21, 2018 /CNW/ -- Freshworks, the leading provider of cloud-based customer engagement software, today announced a new Forrester Consulting study, Riding The Next Wave in SaaS ...
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