SigmaQuest has introduced SigmaSure RMA Insight, Web-based software that enables OEMs to gain real-time knowledge of products returned by end users. The software aggregates data from various data ...

Sometimes the shoe just doesn’t fit. Or maybe it was the wrong color. Most every ecommerce business deals with product returns and exchanges, and the ecommerce platform processing those returns often ...

Computer hardware maker Zotac has exposed return merchandise authorization (RMA) requests and related documents online for an unknown period, exposing sensitive customer information. Zotac, known for ...

Tension has been high between Asus and its customers in recent months following a wave of complaints over its RMA (return merchandise authorization) process which has left many unhappy. Now, Gamers ...

Given ASUS's recent history with warranty repairs, it's likely unsurprising to some to learn that the company has been ...