Apple introduced T9 dialing to all iPhones when the tech giant released iOS 18 in 2024. With T9 dialing, you can call someone just by typing their name into your iPhone's Phone app. That means you don ...

Machine learning models can drive business operations to great benefit. But, to get there, stakeholders must determine how model probabilities trigger actions. The number crunching can't determine it ...

Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

Voiso, the AI-powered contact center platform trusted by high-velocity sales and support teams worldwide, is seeing growing demand from real estate organizations seeking to scale outbound outreach and ...