Access action redesigning patient journey aligns scheduling and financial operations to reduce friction and boost outcomes at Emory Healthcare.

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

It is hard to believe that in 2025, we are still dialing to schedule doctor appointments, get referrals, refill prescriptions, confirm office hours and addresses, and handle many other healthcare ...

SAN ANTONIO, Texas (July 28, 2023) – No matter the company or service, calling customer service is often a stress inducer -- especially for those who have encountered extensive hold times, multiple ...

Emirates Health Services is on a mission to improve outpatient appointment management, and is doing so in part by developing advanced artificial intelligence algorithms to provide real-time footstep ...

Every dental clinic knows this scenario: your schedule is full, your team is ready - and then a patient simply doesn’t show ...

Many health conditions are closely connected to daily habits and consistency”— Chad Carrone SLIDELL, LA, UNITED STATES, ...