The last five years have brought both disruptions and innovations for fast-casual and quick-service brands. The pandemic kicked off many of these developments, with others emerging more recently.

A new fast-food establishment, BurgerBot, is making waves in the restaurant industry by employing robots instead of humans to prepare meals. The automated restaurant features robots that handle the ...

Self-service kiosks have become a staple in fast-food restaurants, offering convenience and a streamlined ordering process. Although these touchscreens have transformed the front-end experience, they ...