Fashion has a notorious environmental footprint, accounting for up to 10% of global carbon dioxide output. This is exacerbated by a fast fashion business model which encourages the frequent purchase ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Ask anyone in retail, and they’ll tell you that returns are ...

Apparel retailer South Moon Under changed its return policy through the launch of its KeepIt program, according to a company email. Online shoppers receive 15% off full-priced items when they use the ...

As the online shopping market continues to grow and grow, there's another part of the industry that has also skyrocketed alongside it: online returns. According to the National Retail Federation, $743 ...

Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange it for the a different one you have saved on Goodreads? Returns and ...

The pandemic not only accelerated the digitalization of retailing but also triggered permanent changes in consumer behavior that have reshaped the entire shopping experience. Consumers shop and buy in ...

Two of the busiest online shopping days of the year are upon us. In the middle of a cost-of-living crisis and recession, retailers will be desperately hoping that shoppers take advantage of discounts ...