Verizon agrees its phone unlock process is frustrating and says it will provide relief, potentially ending the 35-day wait for paid-off phones.

Verizon customers can avoid 35-day device unlock delays by paying off phones in-store with cash, chip cards, or contactless ...

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their ...

Verizon recently introduced a controversial change to unlocking prepaid phones. Now, it's changed the unlock policy for postpaid devices.

In a change spotted by Ars Technica, Verizon's postpaid customers now face a 35-day delay if they pay off a device installment plan through the My ...