Lufthansa booking error: We’re working on it! Lufthansa’s initial responses were generic and unhelpful, citing high travel volume and promising to contact him soon. Two months later, the airline ...

Lufthansa Group may be trying to alleviate the concerns of travel agents and corporate travel professionals over its plan to put a €16 distribution cost charge (DCC) on any booking that isn't made ...

Lufthansa, Germany’s largest airline, wants you to book a “Lufthansa Surprise” and, no, that is not in Urban Dictionary (we checked). The surprise feature lets open-minded travelers skip the burden of ...

When Lufthansa cancels Raymond Menna’s flight, it takes four months for a refund. But his wife’s refund is still missing. How can he get his money back? Q: Lufthansa canceled a flight for my wife and ...