Loyal customers who amassed thousands of points through flight purchases and credit-card swipes might not see a penny in ...

Travelers like Linda Roth and Clint Henderson faced challenges after hackers drained their loyalty rewards accounts, ...

The retailer’s loyalty program has traditionally focused on immediate benefits, and the addition of points could add another ...

Southwest Airlines celebrates the start of its 8th year of interisland service with new benefits for members of its loyalty ...

The pizza giant is adding merchandise drops, digital games and experiential rewards to boost consumer engagement.

Carnival Cruise Line is requiring guests to enroll to its new Carnival Rewards program as its loyalty overall approaches.

Occasionally, brands tend to look at unclaimed rewards almost as a jackpot. On one hand, customers made enough purchases to earn those points, thereby contributing to the company’s revenue. On the ...

Traditional travel loyalty program perks, such as points and elite status, are becoming less influential in maximizing a guest’s experience. Travelers increasingly prefer personalized experiences and ...

Lidl Plus users will earn one point for every £1 spent in store and these can then be converted into coupons for free ...

LIDL has rolled out a big new change to its loyalty scheme, leaving shoppers “sad” over the loss of their favourite freebies.

As fuel prices continue their upward trajectory, South African motorists face the challenge of filling their tanks without ...