This article was updated May 7, 2025, with additional information from Epic's software development team. A new conversational artificial intelligence tool from Epic could enable health systems to ...

Access action redesigning patient journey aligns scheduling and financial operations to reduce friction and boost outcomes at Emory Healthcare.

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Adding a dedicated oncology nurse navigator to new patient triage processes improved scheduling accuracy and timeliness, and increased workplace satisfaction among new patient coordinators, according ...

Linda Stevenson, the Ohio health system's Chief Digital Information Officer, says the AI-enabled platform helps patients and clinicians, a key benefit in a highly competitive market. Fisher-Titus ...

Empty block time — unused operating room capacity that delays patients, wastes resources and frustrates staff — can eat away at an ASCs’ bottom line. Sacramento, Calif.-based Sutter Health has taken a ...

Consumers have grown accustomed to seamless digital interactions. When they’re handling tasks like shopping online, booking a trip or managing their finances, they can typically get questions answered ...

Why it matters: ED crowding often reflects inefficiencies across the patient journey. Coordinated scheduling and flow improvements can relieve pressure and improve outcomes. What’s changing: Hospitals ...

Hello Patient is a scheduling system that offers an application programming interface connection to electronic health records, customer relationship management and practice management systems for ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

Proactive outreach gets deprioritized and the consequences compound: practices miss important care touchpoints and opportunities to schedule preventative visits, referrals go unscheduled, ...