While the Internet makes some aspects of business easier for both the customer and the company, the element of communication can sometimes be more challenging. Granted, email provides customers with ...

Research collaboration: Center for Applied Internet Data Analysis (CAIDA) is a research collaboration whose article contributions are accrued to its participating partner institutions. Identify ...

Like many of her neighbors in East Carroll parish, in rural northeast Louisiana, Wanda Manning has struggled to get decent, affordable internet service. “I’m paying a lot of money each month, about ...