Customer data mining (CDM) may be a fragmented market on the user side, but relatively few vendors control the space, according to evidence from a new Gartner report. CDM, defined by Gartner as "the ...

IBM has made no secret of its ambition to become the world's data-crunching accountant. Now it's beefing up its credentials as a fortune teller. The computing giant on Tuesday acquired SPSS, a Chicago ...

IBM (news, site) has just released an upgrade to the SPSS predictive analytics tool that will enable users to analyze text gathered from social media sources, including Twitter, Facebook, blogs, wikis ...